You can report a theft through the Rider Dashboard, select your subscription, and click ‘Report Theft’.

Please refer to the fees & charges page for more details.

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.

Yes! Our Pro plan allows you to rent an additional battery at 300/month.

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.

Yep! You can access the battery from your Zap with a key that is provided to you upon delivery. When you park your bike we recommend you take out the battery and keep it with you.

Our Zyne One has an expected battery of 30-50 km, while the Zyne X has an expected battery of 45-75 km. Battery life will vary due to factors such as road conditions, outdoor temperature, rider weight, terrain, incline, and riding style.

Yes, you can adjust the seat by yourself. Any other adjustments like handle will require a Zyne mechanic, you can submit a maintenance request in the Rider Dashboard. Differnet handle bars can be selected based on your riding styles.

At open byke we encourage self repair. To fully benefit from our replacement and repair service, all repairs and replacements need to be done after cosultation from Zyne mechanics. Simply book a maintenance request through the Rider Dashboard and one of our mechanics will be with you in no time.

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

Here are some of our pro tips to enjoy a safe ride: Wear a helmet: Safety is primal. Ride the speed limit. Charge and secure the battery. Check the brakes: Like a pro make sure you test the brakes before every ride. Keep aware of your surroundings: There are cars, cyclists and pedestrians to keep track of. Be aware, be alert. Lock your bike: Keep your bike secure by locking it correctly, using bike racks and appropriate parking spots. Enjoy your Zyne!

Zyne delivery costs 1000. We'll deliver your ebike directly to where you are! Once you complete your payment, you'll setup a delivery date & time that works best for you.

You can report any issues with your bike in the Rider Dashboard. We’ll try our best to get the bike fixed or replaced within 24 hours of receiving your details. if you are in Bangalore.

Your subscription will continue getting charged at your set price on a month-to-month basis. To cancel your subscription please submit a Return Request.

Yes! You can get your referral code in the Rider Dashboard. Share that coupon with your friends or family so they can get 200 off. You will get 200 credited to your account once they complete their first 2 weeks.

It is simple, ● You Choose a bicycle of your choice. ● Choose Tenure and Subscribe. ( GPay, UPI, Credit card, Netbanking, we accept it all) ● We will deliver the ZYne ebike to your doorstep. ● Offers 1 free service ( complete overhaul) every six months. ● Zyne ebike comes with a lifetime warranty on Mechanical parts ( List). Offers doorstep maintenance and service.